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We'd love to hear from you. For a quote, immediate cover, questions, feedback or complaints call us on 1300 131 512 or email us.

For quotes and general enquiries

Monday – Friday: 9.00am – 6.00pm (AEST)

Saturday: 9.00am – 6.00pm (AEST)

For current policy holder and claim enquiries

Monday – Friday: 9.00am – 6.00pm (AEST)

Or send us an email using the form below at any time for general enquiries, further information or to enquire about a quote or claim.

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⁺City Farmers Covered for Life Policy covers vet fees for re-occuring or chronic conditions for life. We will continue to provide cover for any illnesses - including ailments like arthritis, epilepsy, diabetes or eczema that would require regular vet treatments over a long period of time, often for life - as long as you renew your Covered for Life Policy each year without a break. Cover is subject to acceptance criteria, policy limits, and exclusions and excesses may apply. We do not provide advice on this insurance based on any consideration of your objectives, financial situation or needs. Before making a decision about this insurance please refer to the Product Disclosure Statement (PDS) for full details. This is available on our website at cityfarmers.com.au/petplan or call 1300 131 512. City Farmers Services Ltd, ABN 16 133 225 386, AR No: 407168, arranges this Insurance as an agent for the Product Administrator Petplan Australasia Pty Ltd (ABN 64 069 468 542, AFSL No: 245663), and underwritten by Allianz Insurance Limited (ABN 15 000 122 850, AFSL No: 234708).