Rewards Program

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LOVING A PET HAS NEVER BEEN SO REWARDING

Earn points with every purchase

On top of your upfront benefits, every dollar you spend instore or online with City Farmers or Greencross Vets will earn you points towards more savings. The points you earn are linked to your membership status. Once you’ve earned 6,000 points, you’ll be rewarded with a $10 loyalty voucher to be used on your next purchase, instore or online. Easy!

Benefits of Friends For Life include:

  • Automatically receive a $10 voucher after you have accrued 6,000 points.*
  • Access to over $120 worth of exclusive benefits to members
  • Access to special offers and discounts
  • Advance notice of events and promotions
  • Frequent Feeder Program – Bonus points after the purchase of 4 Super Premium dog or cat dry food purchases

When you join Friends For Life you’ll be automatically given membership status – Silver. The more you spend with City Farmers or Greencross Vets, the more you will be rewarded and your status will be automatically upgraded to Gold or Platinum if your spend increases over the year.

How many points will you earn?

Silver Gold Platinum

Points earned per $1

10pts 12pts 14pts

Points to redeem $10 loyalty credit

6,000 6,000 6,000

Yearly spend

Up to $550 $550 – $1,100 Over $1,100

*Refer to full terms and conditions

Upfront benefits for every customer

To welcome you to the new Friends For Life, you can take advantage of an exciting range of valuable yearly benefits and savings, which are detailed below. As you can see, when your membership status changes, so do the benefits. With benefits such as a free night in a Pet Hotel, complimentary nail clipping at Greencross Vets, and savings vouchers throughout the year, add up the value and you could be saving hundreds of dollars each year with your Friends For Life benefits. Your benefits are valid for 12 months, before you get the same benefits again – or even more rewards if you’ve qualified for a status upgrade.

Benefits

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Earn big bonus points with the Frequent Feeder program

If you regularly buy super premium dry cat or dog food at City Farmers, our new Frequent Feeder program offers an easy way to build your points. Your 4th bag bonus points – 30 points for every dollar spent When you make your fourth purchase of super premium food, your account will be topped up with 30 points for every dollar spent on the total of all four previous pet food purchases. You don’t have to purchase exactly the same product each time to qualify, as long as it’s from the same brand. So if you have a cat and a dog who enjoy super premium food, every purchase can count towards your rewards.

Your 4th bag bonus points – 30 points for every dollar spent

When you make your fourth purchase of super premium food, your account will be topped up with 30 points for every dollar spent on the total of all four previous pet food purchases. You don’t have to purchase exactly the same product each time to qualify, as long as it’s from the same brand. So if you have a cat and a dog who enjoy super premium food, every purchase can count towards your rewards.

Track your rewards at friends-for-life.com.au

You can keep an eye on your rewards points and your Frequent Feeder status by logging in to your account here. If you haven’t already activated your online profile, it only takes a minute to register. Online members are the first to know about the latest offers from City Farmers and Greencross Vets along with special opportunities to earn bonus Friends For Life points and reach your rewards sooner.

HOW TO BECOME A FRIENDS FOR LIFE MEMBER

It’s Free – Simply join online now or at any City Farmers store or Greencross Vets clinic and start earning and redeeming points.

1st
Option
Register online now

Register now

2nd
Option
Join at your local City Farmers store

Find a store

3rd
Option
Join at your Greencross Vets

Find a Clinic

Frequently asked questions

How do I sign up?
You can sign up in store, in a Greencross Vets clinic, by sending an email to info@friends-for-life.com.au or online.
Where can I earn and redeem points?
At present you can earn and redeem points on all transactions in City Farmers stores and online and Greencross Vets. To find a City Farmers store near you, click here.
Does it cost anything?
No. Friends For Life is an entirely free to be a member and is run for the benefit of its members.
Do I earn points even when items are on sale?
Yes. You earn points for every single dollar you spent, even if a discount has already been applied.
How long does it take to earn a $10 voucher?
Friends For Life members earn a $10 voucher for every 6000 points accrued.
How will my $10 voucher be issued?
Your voucher will remain on your membership profile. Once awarded, you can choose to use it on your next transaction in City Farmers or at participating Greencross Vets, or any following transaction.
Can I earn points for things that I buy from City Farmers online?
Yes, earning your rewards online is easy
Do I have to use my voucher in the same place I earned it?
You can use your voucher anywhere with the Friends For Life program. Eg any City Farmers store or Greencross Vets.
Can I split my $10 voucher and spend it on several transactions?
$10 vouchers must be spent in a single transaction.
How do I update my address or email?
You can update your details in store, in clinic or by sending an email to info@friends-for-life.com.au or online. How do I unsubscribe from your emails?
Please open your last email and use the “unsubscribe” link on the bottom of the email. If you have any further issues, please email info@friends-for-life.com.au. Please note: if you unsubscribe you will no longer receive special discount vouchers, offers and invitations to exclusive events.
I’ve lost my card.
Staff can look up your details by phone number or email address at the time of transaction and don’t require a membership card. If you still like a replacement, please email info@friends-for-life.com.au
I’m a Healthy Pets Plus Member- is it worth joining Friends For Life?
HPP members can easily accrue points on their transactions, including membership payments, by joining Friends For Life. It’s a great idea to sign up.

Contact Us

You can sign up online at City Farmers.com.au or in your local City Farmers store or participating Greencross Vets clinic.